Health and Safety in Hotels

David Soffer, November 5, 2018 2:46 pm

There are a number of different regulations that need to be adhered to for businesses that are in the hospitality industry. Adhering to health and safety rules is one of them, being a legal requirement for your company and will also help to ensure that guests enjoy their hotel stay and experience. But how do you make sure that health and safety rules are being followed?

We take a look at some of the risks that need to be considered that are applicable to hotels, and which must be considered when a risk assessment is being carried out. Health and Safety in hotels is equally pertinent to staff and guests to ensure everything remains safe and legal at all times. It is important to bear in mind that depending on the type of hotel, different risks may be applicable, or may not be mentioned in this article which may apply to your business.

Asbestos Prevention

As part of The Control of Asbestos Regulations 2006 act, it is a legal requirement for the duty holder, or owner of the company, to ensure that any potential issues with asbestos are managed effectively. What this means is that you will need to carry out a risk assessment in order to determine as to whether or not the building has asbestos.

If there are found to be traces of asbestos, then the condition of the building will need to be assessed, with an asbestos management plan implemented so that neither staff nor guests could end up having their health put at risk.

Gas Safety in Hotels

For any gas appliances that are in a hotel building, it is important to remember that these have to receive an annual safety inspection in order to ensure they are working correctly. You will also need to make sure that this has been carried out by a Gas Safe registered installer.

Lifts and Escalators

If there are lifts and/ or escalators in the hotel, whether these be for guests, equipment or food lifts they must all be regularly inspected. This is a legal requirement, under the Lifting Operations and lifting Equipment Regulations 1998. Under this law, you will need to ensure that:

  • Checks are carried out every six months (if lift is used to carry people) and 12 months if for carrying loads
  • Changes are immediately implemented if it is a requirement for the to be carried out


Legionella Prevention

Bacteria in legionella can end up causing a form of pneumonia called Legionnaires Disease which could end up being lethal, and can be found in water and can multiply in the right conditions. This is why you should ensure the system for supplying hot and cold water in your premises is safe. This is to help reduce the risks of Legionnaire’s Disease occurring.

Swimming Pool Safety

These days, the majority of hotels will have a swimming pool or spa facility, and as a result health and safety rules must be abided by, including the following:

  • Regular testing of the water (daily)
  • Regular supervision of pools by lifeguards
  • Safe storage of chemicals
  • Warning signs

Cellar Safety

Hotels usually rely heavily on receiving deliveries on a daily basis, and therefore health and safety will need to be adhered for cellars, such as:

  • Sufficient training has been given to staff in order to ensure that they know how to properly carry out manual handling procedures, as well as when it should be avoided
  • Regular manual handling assessment are implemented
  • Gas cylinders should always be stored appropriately, and it is important to remember that empty cylinder can pose a risk in the same way that full cylinders can
  • Guarding should be in place to prevent the possibility of items falling from a height
  • A COSHH Assessment must be carried out if chemical cleaners are used in the building, as these and be particularly harmful due to their corrosive nature. Furthermore, adequate protective clothing should be given to staff who come into contact with them
  • Risk assessments need to take into account the potential dangers posed to those working in confided spaces, and control measures need to be implemented so that the danger is sufficiently reduced


Bathroom Safety

When it comes to accidents in hotels, one that can commonly occur is slipping, especially in bathrooms. As a result, you should try to implement certain safety measures to reduce the threat of this occurring, such as making sure floor surfaces are reasonably non-slip and investing in grip rails and slip mats in order to reduce the risk of people slipping in the bath or shower.

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